06-09-2021
04:16 PM
They don’t care a cent about our expiring vouchers nor that covid prevented and is still preventing people from flying. They only want your feee money with nothing in return. Report them to the DOT for unfair practices and never fly them again. not like SWA will even notice however since they got your money and from 10s of thousands of others in similar situations
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06-09-2021
04:13 PM
06-09-2021
04:13 PM
southwest obviously doesn’t give a rats ass about its customers from this don’t care policy. They only care about their corporate coffers filling with your money that you can’t use on an actual flight. Report them to the DOT for unfair ticketing practices.
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06-09-2021
04:10 PM
I have to say, I went and registered for this forum because of how upset I am with southwest. Travel funds expiring in June from a ticket last year that was unusual enough due to covid. I want to book something in August using the funds and SWA refuses to do anything at all. No extension nothing, no options, thank you goodbye. finds never appeared as eligible for extension last year. What a piece of crap airline. Every other extended credits with much more customer friendly policies, even spirit which is usually customer hostile. southwest takes the cake on this one- doesn’t care that you can’t fly during a pandemic. Well keep your money and add it to our bottom line for more corporate bonuses and profits.
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