06-28-2021
12:51 PM
06-28-2021
12:51 PM
Thanks everyone, following up here because I finally heard back today and received a $200 voucher but the no-reply e-mail said nothing about a refund. I guess I'll need to go through the process again to find out about that.
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06-23-2021
01:52 PM
06-23-2021
01:52 PM
Has anyone received any response, compensations or refunds for the weather system outage fiascos last week? I had two flights in a row canceled and ended up having to spend an extra $450 on a new flight home and transport to and from the airport. I reached out to customer service and got an automated response that someone would be in touch with me. Haven't heard anything since. No refund for my canceled flight or anything. I would like that AND I would hope some kind of travel voucher - the least they could do.
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