06-29-2021
08:53 PM
#NewYorkSeniortrip2021 CANCELED How could you, SW airlines, continue to schedule so many flights without available crew to work the flights! This is bad business. With so many disappointments and deaths during COVID 19, just to get back to some type of normalcy is life saving to many of us. I'm sure you should have known that there would be an increase in travel once the world opened back up. Your front line workers are doing their best to address the disappointments to your customers but I believe that you, Corporate headquarters, should give them a break and reevaluate what you are doing and only schedule what you can support. You already know that many people are already struggling financially and this is just putting households in worst situations when you delay or cancel flights. The expense one has to consider if they have to delay, cancel or stay extended hours in airport can be dishearten and very stressful to many. All I ask is that you consider that and only schedule what you can afford to support. At least give people that courtesy.
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