This doesn’t answer anything about flight irregularities and non-weather “weather” delays? We booked a flight (my parents and me) in March for my brother’s wedding this weekend in Des Moines. We were supposed to arrive Thursday at 1030 am. Flight was changed about a month ago to arrive Thursday at 1030 pm. So we lost an entire day of our vacation. If you can’t fly a schedule, don’t sell the tickets. I get a schedule change of a few hours, but that was 12 hours. Then we got on our first flight yesterday and the second flight from St Louis to Des Moines was cancelled due to “weather”. The flight that would have been our airplane arrived from Milwaukee to St Louis on time and there were no storms in STL or DSM…so why exactly was the flight cancelled? So then we had to pay for a hotel in St Louis out of our own pocket, on top of the AirBnb we had already paid for in Des Moines. On top of that, we missed my brother’s rehearsal dinner tonight as we wait for the flight tonight. So thanks SWA for completely screwing up this trip, costing us money because of your mistakes, and making us miss a part of the wedding weekend. And the worst part is is that you keep blaming things like the weather that wasn’t even a factor in either of these instances.
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