10-10-2021
02:16 PM
10-10-2021
02:16 PM
We flew from Seattle to STL yesterday. SW dumped us out at end of day along with many folks from other legs. They rebooked us for two days later. Long line to see service so we gave up and tried to rent a car. That said confirmed only to arrive with a bus load of our new friends to be told they only had the few cars we could see out the window. One lady had the car confirmed two weeks ago. We all started putting together car shares. So we drove from STL to Nashville with a kind stranger! Horrible service all around. If that was Nordstrom, no employee would go off work until they knew everyone was taken care of, not left to fend for themselves no matter age or infirmary. On hold now for over two hours, can’t use app or online help. Good Grief. Keep you stinking apologies and do something about it.
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