So, most of my Southwest experiences have been positive. The "new rewards program" sucks, it seems be modeled after the other airlines and not really benefiting me the way it has in the past. I would normally achieve 1-2 free round trips every year and now I don't think it will happen the the same way. Where's the loyalty gone?
A few months ago one of the other airlines kicked a customer off for saggy pants. I thought to myself "never on Southwest", but do I understand correctly that the lead singer of Green Day was just recently kicked off a flight for the same thing? THIS IS INSANE! PEOPLE CAN FLY WITH TUNA SANDWICHES, SCREAMING BABIES, AND PASS GAS THE ENTIRE FLIGHT, BUT NOT SAGGY PANTS. REALLY?
Disappointed in Southwest...
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