11-14-2021
12:32 AM
Ahh this sounds so simple but it simply doesn't work in my case. I have a companion attached to my reservation and I cannot change my flight via the website. Instead I get the error message "Companion itinerary linked; We have found a Companion itinerary associated with this reservation. If you have already cancelled the companion itinerary and are still unable to rebook your reservation, we may be experiencing a delay. Please allow time for the cancellation to finish and try again. If you continue to encounter issues, please contact a Southwest Airlines Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792)." So I really cannot get the breakdown of how much each of my legs cost, unless I happened to note it when initially making the reservation. Also, any time one of the legs goes down I have to call (which nowadays seems to have a long wait time), in order to get $ or points refunded if one of the legs went down. Anyone else see a way out of this? Thanks. - Eric
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