Southwest Airlines Community

lbhendry · ‎12-10-2021

Apparently not - but why didn't they just tell her to take it to the gate and check it there? And BTW, this was at a TINY airport! Also, her flight the night before was cancelled which was why she was on such a tight timeline. The whole experience was less than desirable.

lbhendry · ‎12-08-2021

My daughter's checked bag never made it on the plane from Birmingham to Fort Lauderdale and we had to spend $$$ to replace her bare necessities before boarding our cruise ship (2 hours after her arrival.) It contained all her clothing and shoes and necessities for a 7 day cruise. Her bag finally did make it to FLL a couple of days later but we were in Mexico by then. If I have an itemized receipt are we eligible for reimbursement from Southwest for those expenses? LBH

Southwest Airlines Community

Re: Delayed baggage before going on a cruise

Delayed baggage before going on a cruise

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