01-28-2022
02:42 PM
We booked a trip to San Diego in 2020 that we had to cancel because of covid, we rebooked it in the middle of 2021 and once again because of covid we had to cancel. I once again was trying to book now the original money that I spend is gone. Southwest is telling to get it all refunded, I need to pay a $400 service fee which is $100 per ticket. So in order to get $1000 of my original $1400, I need to pay $400. Is this robbery? What can I do to get it all returned so I can simply use it to book a flight on Southwest?
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