02-25-2022
07:59 AM
02-25-2022
07:59 AM
Sometimes people just need to vent. I think this chat area is great but hearing what southwest would say to the customer may be true, but doesn’t really offer what they came here for many times. I had a similar situation that bumped me into the next day, causing to miss a paid day of Airbnb, car, etc.
This was about 18 months ago and Covid was high, but after calling, I was offered substantial vouchers for all parties. I understand. I had about 9 flights last year with southwest and every flight changed somewhat. They have a business to run, get it. But they also need to keep their customers happy. Hope your vacation was great!
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02-14-2022
11:45 AM
For years now, when I check in, I watch the global clock strike the 12 for the time I am to check it. Never before the correct time, I always wait until it hits 12 and shows the time. EVERY time it errors out 2-4 times, This happens on cell phones, wifi, cell coverage, laptops, etc and my App is always up to date. The current trip we are on, it took 4 attempts and we were late “B” as a result. Seconds count. Anyone have a fix or sure fire method?
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