12-03-2023
10:20 AM
12-03-2023
10:20 AM
You're right; terminology matters, and flight attendants is the preferred term. However, the experience of being asked about smoke fumes can feel accusatory in the moment, even if it's standard procedure. It's a tough situation for anyone to navigate, especially if wrongly associated with something they didn't do. Clear communication and understanding on both sides are crucial in such incidents.
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