Southwest Airlines Community

Hi All,   I have been A-List for several years now, and this year I am only 1 flight shy of the 25 flights required to qualify for A-List in 2024 (and only 12k points out of the 35k required; I definitely do not have an extra $22k laying around to spend before 12/31). I fully recognize and acknowledge it is my fault - I should have planned better and not used points for my first handful of flights this year.    Nonetheless, I called Southwest 3 times to beg for flexibility or any other options generally. I spoke to 3 different representatives and each told me adamantly I have no choice but to either spend the $22k to earn points or to fly that last required flight. One representative suggested I book a hotel or a car, but another informed me neither of those will qualify. Another representative told me she has seen in the past Southwest offer a "challenge" to those who were close to A-List but did not qualify in the following year in order to qualify.   What's particularly interesting is that supposedly beginning 2024, only 20 flights are required to achieve A-List status. My last flight for this year was Christmas Day earlier this week. I had planned to take a day trip to finish that final leg this week but unfortunately fell ill. Today, I looked into flights within the next 2 days and while I was seriously considering it, it is simply too costly to fly anywhere this weekend from my home airport.    All that said, has anyone experienced anything similar? What did you end up doing? Has anyone experienced a "challenge" akin to what one of the representatives described?   In all honesty, I am just yearning for some comfort knowing that I will lose my A-List status that I have benefitted from tremendously over the past few years. And as I am writing this, I am realizing this may ultimately result in me finally moving on to another airline, as my friends and family have fervently encouraged me to do so the past few years.  *sigh*    Thanks all, Happy New Year! ... View more

I have a flight today that was changed by Southwest. “We’re sorry we had to change your flight(s). A change to your itinerary has impacted your original reservation. If you don’t like your new itinerary, you can change it for free, up to two times.”  I want to change my flight today using my A-List privilege of free same-day changes (which I do regularly, and is a huge reason I fly SW), NOT one of the two changes listed above because (a) I have the same-day change privilege so I don’t need to use one of those two changes offered and (b) I want to be able to change the return flight the two times in case I need to.  I called customer service and experienced my first encounter with a painfully rude rep in the 15+ years I have been flying with Southwest: “Well guess what, it’s going to count as a change.” Anyway - does anyone know what my options are here? Are my A-List privileges waived when *Southwest* makes changes to *my* itinerary?    ... View more