08-06-2022
09:07 AM
08-06-2022
09:07 AM
Yes. I have posted previously about this. I think I’ve had one flight out of at least 10 in the last year without WiFi. I don’t get it. It’s 2022 and they are a progressive airline based in Dallas. Where’s the tech? I really don’t want to switch airlines but becoming a real problem.
... View more
08-05-2022
09:06 AM
1 Love
Let me start out that I prefer Southwest over other airlines, however I flip between SW and AA due to schedules for business travel. AA consistently has WIFI available on flights throughout the US and SW rarely does. I'm extremely frustrated with this as i view SW as the most progressive of airlines in terms of customer experience. I am flying to Maui later this month - i need to take a day off work to fly there as apparently i'm pretty guaranteed the WIFI will not work. I spoke with a SW flight attendant this week who told me she was on that flight recently and there was no WIFI. That seems extremely unacceptable to me for a 5.5 hr. flight from the west coast. I'd much rather use my PTO on the beach than on a flight. Also, my frustration grew when i received free drink coupons in the mail yesterday. PLEASE GIVE ME WIFI! not free drinks!
... View more
