SW happily took $1,500 from me for 4 tickets in 2019. Then COVID hit and for obvious reasons we cancelled our trip to Disney. During the past 2 years my family was unable to fly, again for obvious health reasons. SW had ZERO empathy, ZERO understanding, and won’t refund a penny. This is criminal!!!!
WHAT ARE MY OPTIONS? Does anyone have suggestions on how I can get my money back? I’m willing to take a voucher for a future flight.
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