08-17-2022
08:36 AM
08-17-2022
08:36 AM
Yes. My intention is to let other customers know how they will be treated.
... View more
08-17-2022
08:35 AM
08-17-2022
08:35 AM
It was supposed to leave earlier in the evening… 7 or 8 o’clock hour. It was delayed to after midnight, and then cancelled.
... View more
08-17-2022
08:34 AM
08-17-2022
08:34 AM
Yeah well they left a 75 year old man to fend for himself in the airport overnight. It was obvious none of the employees there that evening cared an ounce.
... View more
08-15-2022
08:13 AM
08-15-2022
08:13 AM
I had a connecting flight in Pheonix that was cancelled. The crew were in a group talking about how they might not be able to work the flight because they wouldn’t have 10 hours between their other flights. We were assured the airline was looking for a crew for the flight. Half an hour later, we get a text and announcement that the flight was cancelled due to “weather and other reasons.” This was very clearly a staffing issue. It was already 11:30pm. The flights we were given were for the following morning. We were not offered a hotel or vouchers for our inconvenience. The flight I was given had an extra stop, making my flight home longer (in total three take offs, three landings). Most of us paid out of pocket for a hotel because it was late. We were not offered vouchers or compensation in anyway because the cause was “weather.” You have lost a customer forever!
... View more