09-02-2022
06:25 PM
Happy Labor Day weekend! I booked a group reservation for 40 people a couple of months ago. I just met with the group today to discuss their trip as they are doing a tour up to Boston. My 40 people were booked under the same confirmation number. I will be doing the group check-in at 24 hours before departure. I have informed the group that they would not be able to purchase Early Bird Check-in and would not get an A boarding group with a group this size. Just setting the expectations. I did get a few questions if you could help me with.
1. One passenger asked if he could add his reservation on his SWA mobile app and then add his Rapid Reward number to his reservation.
2. They were also wondering if they could enter their Known Passenger number on their reservation on the app.
3. They were also asking about boarding passes and if they could be loaded on their phones on the app after I check-in the group.
Any advices would be wonderful! Thanks!
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