12-14-2022
03:59 PM
12-14-2022
03:59 PM
I am sympathetic to your situation and someone should answer the phone, or disable the phone number. Having a phone number invites a call and from a legal perspective, you reasonably expected someone to service the inbound call.
From a practical perspective, you should protect your data from loss. If the computer crashed, you'd have those items lost as well.
Consider a backup source so you always have a copy. I agree on writing to the CEO of Southwest as I have done a few times and ALWAYS got the issue resolved to my satisfaction.
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