yesterday
yesterday
Southwest is handling multiple legal issues including one from shareholders and another from passengers who were part of the Holiday DISASTER.
The big question I have is whether they will be able to give any increases to the union given their current financial situation.
While there are those on this board who believe that Southwest has more money than Dubai, the public financial statements tell a rather meager story of their current condition.
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Friday
There are people who are fans of American Motors Corporation, too.
There are people who are fans of Commodore 64 computers, too.
The issue is where this all lands.
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Monday
Not all countries have the equivalent to The Air Carrier Access Act so preboarding is not part of the process in those countries.
However, here in the USA and its territories, you are permitted to preboard if you "self declare" with a disability.
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Sunday
I'm willing to wager a bet that Jamaica will admit someone with an expired passport.
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Sunday
Sunday
When I went in 2019, I found the entire process to be more about "did you bring American dollars" rather than whether you had a passport, or not.
So, I would not recommend trying to travel without it, but coming back to the US will be interesting without a current passport.
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Sunday
Lots of people love my posts.
The song has caught on. I heard it on the plane when going from MCO to PIT.
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Sunday
To be candid, preboarding has been discussed so many times that a song had developed to describe the experience.
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a week ago
a week ago
You can comfortably ignore "themiddleseat" as he is not a Southwest employee.
Your views are welcome here anytime.
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a week ago
It appears that the report published by the CEO is inaccurate.
I got a kick out of a passenger who received someone else's luggage. I guess it counted as returned even if it was the wrong passenger.
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a week ago
The preboard rules are that anyone who "self declares" with a disability preboards and they can have one person accompany that individual
Preboarding has been discussed multiple times and there has even been a song written about preboarding.
Other airlines offer you to choose a particular seat. With Southwest, it is open seating and that includes any open seat. So, ideally, a preboard person has the largest selection of seats, except for the exit row(s) which are prohibited by law for a preboard passenger.
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a week ago
No one is going to have receipts for everything in their luggage. Asking for receipts seems, to me, as a way to delay or otherwise scuttle the claim.
My advice would be to present an itemized list and assign your own values, like you do when you take a tax deduction for an item that you donate. If that doesn't resolve the situation, then seek a legal remedy which the OP has a right to do in this country.
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a week ago
I am going to ask one final time that you LEAVE ME ALONE.
Quit tagging me in posts. I have the right to be a board contributor and have done so.
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a week ago
The CEO just boasted that this was all being cleared up including luggage that was apparently sent somewhere, not necessarily the right location.
You have legal remedies.
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2 weeks ago
I have about $1,200 worth of LUV vouchers so I need to understand how they can be used.
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2 weeks ago
He mentioned "a package", not Southwest Vacations. Yes, you can use the LUV vouchers on the Southwest website. If you are adding a car and hotel, those are extra but the LUV voucher can still be used for the flight.
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2 weeks ago
Maybe this is how the new CEO is declaring that "substantially all of the delayed bags have been returned" That would be a true statement, except for the fact that they are not returned to the proper owner.
we have returned virtually all of the bags we had on hand from the event
(aka) send them somewhere so they would be counted as "returned" and no longer "on hand".
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When you check your bags or check at the gate, identify the child as someone with a disability and one passenger may accompany that child. There is no cost.
You cannot have a host of travel companions preboard, only one additional person.
If you have paid for upgrades in the past for this reason, request refunds from Southwest and explain that you were attempting to preboard.
You do not have to disclose the disability nor discuss it in any way. Simply "self identify" and you will be permitted to preboard.
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2 weeks ago
2 weeks ago
I am not certain how you "legitimately" lose a bag. The intent is to deliver the bag to the passenger. If you lose the bag, there is nothing "legitimate" about doing so.
While some on this board believe that Southwest can do no wrong, the events of recent weeks show otherwise.
The couple of times that I did not receive my bag, I immediately filed a claim. If the bag never turned up, then the claim was filed. If it does, then so be it.
If, after a month, I had no resolution, I'd pursue other legal options.
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2 weeks ago
2 weeks ago
Would it take 30 days for Southwest to collect a fee for a ticket? No.
There is no excuse for taking this long to resolve a claim. Hire additional people, work double shifts, work weekends and nights. In other words, provide the service to people that you promised and SHOULD HAVE done already.
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2 weeks ago
2 weeks ago
There are too many stories going around about lost luggage. This is beyond absurd.
If you cannot get Southwest to respond to your claim, consider other legal options.
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2 weeks ago
While I am not part of either lawsuit against Southwest, I do understand the position of the plaintiffs in both cases.
There are plenty of legal theories that speak to neglect and whether the DISASTER of the Holidays was foreseeable and whether there can be liability attached, not just on Southwest but on an individual level.
For shareholders, their complaint is that while Southwest will spend a ton of money smoothing all of this over, they shouldn't have to pay for the bad decisions of others.
So, we shall see.
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2 weeks ago
I think that he's asking if I set up a fake account, to which I answered "Nope".
If you want to preboard, please do so. I support you and encourage you to utilize the rights that are afforded to you and FORGET THESE PEOPLE WHO ARE MAD ABOUT PREBOARDING.
...over the ocean blue...
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2 weeks ago
I totally agree with you.
Those who buy Business Select and have squabbled their way to A-list feel cheated when someone preboards.
I'm tired of hearing their complaining as well.
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