12-13-2021
02:10 PM
it isn't "HIPPA", its "HIPAA". And, its not against the law to ask on the basis of HIPAA since Southwest is not a covered entity and does not have "protected health information" or "PHI".
Please refrain from making comments on items that are not known to you.
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12-10-2021
06:45 PM
The few times I've used it, it worked well but a couple times it cut out and I asked for a refund. I was refunded the $8 immediately.
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12-09-2021
07:14 AM
12-09-2021
07:14 AM
I regularly pack an extra laptop in a checked bag. Each time there is an insert from TSA that they inspected my bag. No big deal. If yours was left out of your bag, I would contact TSA.
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12-08-2021
06:24 PM
I hate to be the one to tell you, but you are showing your lack of information quite boldly. First, it is not "HIPPA", it is "HIPAA". And, Southwest is not a healthcare provider so they have no "protected health information" or PHI in their records. So, my advice is to read a few articles and brush up on what you are talking about. For myself, I enjoy the preboarding. It is a nice policy.
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Maybe the gate agents should do their jobs?
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12-08-2021
04:49 AM
Traveling in the Southeast and Midwest, I see people who clearly violate the carry on rules. Not only in count, but size. Recently I saw a passenger standing in the line, first passenger lined up, who had two large wheeled bags and a picture that was about 4 feet long, two feet wide. The gate agent stood there and announced all of the carry on limits and let the person get on the plane like that. For these reasons, no one wants to follow the rules anymore. If they do not apply to everyone, they apply to no one. I hear all of the clatter about preboarding and such. Start enforcing the carry on rules and if the bags are outside the limits of the diagram at the gate, refuse to allow them on board.
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It happened to me as well. My response to the large bald guy who was "saving" a seat is as follows: You know, that's a great topic for a book. But on Southwest, I can sit in any open seat. And yes, I did sit where I wanted. If they want to save seats, buy the tickets together. I'm not going to inconvenience myself by the whim of others who one buys the early check in and the other doesn't only to have the first one save a seat. Now I preboard anyway so they can save whatever seat they want unless I want to sit there. If I do, I will.
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12-07-2021
01:31 PM
12-07-2021
01:31 PM
A lot of us need to preboard. Thank you for understanding.
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12-07-2021
01:13 PM
If you can't afford an upgraded ticket that's what the preboarding is for.
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12-07-2021
01:12 PM
The carry on policy is not being enforced. I've seen on each and every flight those whose carry on is larger than the maximum allowed. Even the basic eye can tell. Also, carry on two large roller bags, one other bag plus a shopping bag. Stop these people.
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12-07-2021
01:10 PM
I love Southwest's preboarding policy. It is really nice to be able to sit up front where there is more legroom. Great job Southwest! I preboard regularily.
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I think Southwest's pre boarding policy is very nice. It gives people the ability to select a seat that they will enjoy for the flight. Many people have medical conditions so quit complaining.
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