12-25-2022
07:23 PM
12-25-2022
07:23 PM
TPA was a disaster yesterday. first flight was cancelled at 11AM rebooked on a 545 PM which cancelled at 3PM. At 11PM still have not received luggage. I was told by several employees your flight is on the list your luggage will be here. Never came up. No managers around. Left the airport at midnight was charged for over a weeks parking when I was never able to get on a flight. Christmas presents my children & the Grandchildren & clothes for my stay
Left with no luggage. Came home rebooked a flight which cancelled the next day
I have now been on the phone on hold for almost 4 hours. Unable to rebook on line because my flight was a multi city. The website won't allow me to rebook.
Merry Christmas SW. You used to be good. What are you doing?
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