That’s exactly what happened. Bags arrived in STL about 7 or 8 hours after we completed our drive back. Called the baggage claim line, provided confirmation number, and they shared which flight and when they’d be arriving.
After seeing the chaos that was Denver baggage claim before we left, I am more than pleasantly surprised that we had all four bags back to us within 24 hours. Amazing job.
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Your daughter got lucky, she still got to her destination. My mom and I got rebooked when the check-in agents couldn't get customers' bags checked in in a timely manner the morning of my flight (despite getting there 2 hours early). A bunch of people missed their flights and got rebooked. We ended up with a flight that had a connection and Southwest cancelled the second leg to our final destination. Bought tickets out of pocket. And then our flight home was cancelled to...ugh. I would report the lost bag here and also attach receipts for what your daughter spent on clothing. Supposedly, Southwest will reimburse for costs within reason: https://support.southwest.com/email-us/s/. I'm using this to request reimbursements for my costs as well...not sure how long it'll take to get the reimbursements since they're going to get thousands of requests, so we'll see...
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12-26-2022
12:57 PM
12-26-2022
12:57 PM
UPDATE ON MY LUGGAGE.
I arrived at the airport today 12/26 at 3am to ask about my luggage and turns out, it arrived in San Diego. As for us, another cancelled flight and nothing leaving Denver today. Family is on the road from Cali to pick us up. 🥺
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