01-28-2023
04:53 AM
@LubahnD wrote:
They need to find someone to fix it. A new CEO trained in house in Southwest family thinking.
This is a long term problem. Nationwide!
So as you said this is a LONG TERM problem a new CEO tomorrow or next week won’t change a thing. Problems like this don’t just fix themselves overnight. You could go and buy a technology update sure but you have to make sure it works before rollout or you could have a bigger issue. Also things actually have to be voted on it’s not a one man show and you don’t just buy the first thing you see in the technology world. Go look up other airline technology failures or other company technology update failures there have been several (bad files, bad updates, weather knocking a system offline)
here’s what I do know in other airline meltdowns none of them covered all reasonable expenses or gave out 25K miles to all affected automatically (they might have given out compensation only if someone contacted the airline and you may get different than the person next to you who had the same experience)
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I lost all interest in reading our post when I saw all CAPS. Try reposting in a normal font and I will try to read it again.
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12-29-2022
06:37 AM
12-29-2022
06:37 AM
@floridaguy wrote:
You have a limited amount of time to file your dispute, so consider all of your options.
For the cards I own, you have 60 days from the date of the statement the charge appeared on.
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