We're all good - was able to add companion name and added to existing flight. Phew!
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01-04-2023
10:53 AM
01-04-2023
10:53 AM
. . . "You can begin adding your Companion in My Account at 4PM CT today (1/4/23)."
OMG - what was 12pm CT is now 4pm CT!!!! We have a flight later this afternoon!
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01-04-2023
09:47 AM
01-04-2023
09:47 AM
"Congratulations. Your Rapid Rewards ® Promotional Companion Pass ® is now in your account and valid for travel. You can begin adding your Companion today at 12:00PM CT." I guess we will have to wait for 10am PST.
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01-04-2023
09:43 AM
01-04-2023
09:43 AM
We have a flight at 5:15pm PST today - cannot add companion info. I've been up since 1am trying to figure out this thing. Called early in the morning and was told to wait for email. Received the email around 6am PST, but no place on the account page to add information for companion. Called again and got disconnected after 45 minutes. Called again, no recording while on hold (just silence) and hung up after 15 minutes. Called again, this time the recording said, “We are unable to answer your call at this time, please call again later”
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