03-08-2023
12:53 PM
03-08-2023
12:53 PM
I have had a few tickets opened since January 10th from disrupted travel that are still not resolved. I've tried calling multiple times with no success of getting them resolved (they are just open) and have no ways of getting them escalated.
Tried the twitter route with no success... does anyone have an escalation contact method that I can try and use? It's been over 50 business days now since I've opened them, I'm loosing faith that I will ever get a response.
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