2 weeks ago
2 weeks ago
That’s stupid. Gift cards should be treated like cash and should be able to be used as such, no matter how much or how many someone has.
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2 weeks ago
2 weeks ago
There are 5 people in my party. My total for flights came out to over $2000. I had a total of $1000 in gift cards (between my husband, daughter and I). I would’ve still owed over $1000 and would have paid via credit/debit card. I should have able to use all of my gift cards and then pay the remainder of my balance in credit or debit card. Now I have $200 in gift cards left because SW wouldn’t allow me
to use them. So dumb.
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Thank you. I called the SW customer service and they confirmed only 2 per guest. My point is if a gift card is treated the same as cash then there should be no restrictions. It is very inconvenient to purchase multiple peoples one way airfare.
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2 weeks ago
2 weeks ago
They were given as gifts for Christmas, birthday, etc. She had been collecting them since last year knowing she would be going to Nashville to celebrate her 21st birthday.
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2 weeks ago
2 weeks ago
Don't bother trying to save up your Southwest gift cards. They only allow you to use 2 per person. My daughter had (7) $100 gift cards to pay for her and her boyfriend's flights to Nashville and Southwest wouldn't allow her to use all of them. Aren't gift cards supposed to be treated as cash? Not in this case. Terrible! What is the point of having gift cards if you can't use them? Do better Southwest!
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