03-17-2023
09:30 AM
03-17-2023
09:30 AM
I paid $100 for Early Bird Check In for my wife and myself. We were assigned boarding spots B25 and B26. However, after checking in, I was offered the ability to move up to boarding spots in A1-15 for another $80. Needless to say, this is a rip off and misrepresentation. The ad for Early Bird Check In does not mention the fact SWA reserves spots A1-15 for separate purchase. Hopefully, someone will be filing a class action lawsuit soon, as SWA will not provide a refund. I was an A-Plus member for years and have a SWA credit card but will be switching my flying preferences given recent experiences with SWA.
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