06-10-2023
05:24 PM
06-10-2023
05:24 PM
According to chat, her info was flagged randomly to be checked by a ticketing agent so guess that’s my answer. Oh well! Thanks for the help
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06-10-2023
05:22 PM
06-10-2023
05:22 PM
No luck, unfortunately. Thanks for the suggestion though
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06-10-2023
04:32 PM
06-10-2023
04:32 PM
Yes I did check and I’m still able to book the same flight. I’ll try the chat features you mentioned
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06-10-2023
04:13 PM
06-10-2023
04:13 PM
Thanks for the response. Hoping that’s not the case but can’t rule it out… We did speak on the phone to a customer service rep for about 30 minutes who wasn’t able to figure it out either. Is there another way to contact them that you’re referring to?
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06-10-2023
03:44 PM
06-10-2023
03:44 PM
Anyone have any suggestions? Checked in at 24 hour mark before our flight and I am able to check myself in, but my wife’s check in status says to see a ticketing agent. We tried customer service but she didn’t know what the issue could be, confirmed all of my wife’s info and passport info, but still no luck. We had no issues flying to Jamaica, so I am unsure what might have changed that’s causing this issue. It isn’t a big deal, we will get to the airport early, just wondering what could have happened. Thanks
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