I arrived 2 hours early to see my grandchildren off for LAX (from ABQ). To see if there were any options for pre or early-boarding the children I approached the podium and asked what SWA policies were for such. I was told, "No way, you board with group C". As a result, they boarded almost dead last, and were no seats together for the 15-year-old and the 11-year-old. At the gate itself, the agent said "You could have, should have early boarded". What IS the policy?
... View more