09-26-2023
12:08 PM
Maybe I should have phrased it a little differently. I was just wondering if anyone has seen SW remove a flight, but add another one for the same day.
I too was surprised about not receiving an email when I have in the past for cancelled/changed flights. When I spoke with customer service she said she is not sure why an email did not go out, and my points are still there as a holding spot, whatever that means.
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09-26-2023
10:17 AM
I booked a flight back in June from SNA to PVR on 12/19, there were 2 flights. I just went to check my points to see if they went down for that flight and it was missing from my account! I went in to book the flight and it was totally missing, only 1 flight that day now, which is completely booked! I never even received an email that it was cancelled. This is 2nd half of a multi-stop trip, and I can't change the date to leave on 12/18 or 12/20, because all resorts and plans are made for the 2 different locations.
Is it possible that SW will add a flight back on that day? I have checked all 5 airports in driving distance and they are all booked for that day!
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