10-05-2023
12:24 PM
10-05-2023
12:24 PM
Hello Aviator A.
Thank you for your reply I understand the weather and safety. But not the rudeness from the flight and ground crew. And no communication to to the 200 on the flight about our bags as we all waited as other flights were receiving their bags. Each time someone asked the desk person we were Tod “sorry, we don’t know”. O and why were all the bags on flight 1016 held up for 2 hours while (as previously mentioned) 17 other flights including SW flights who arrived after us were able to receive their bags as soon as they landed?
and thank you for the reminder we could have easily just left the items behind and just returned another day to pick them up. I love that idea, maybe if I didn’t live 3 hours from the airport that would have been a option.
thank you again for your response, but none of it made sense more was correct, and appears to be from someone either working for SW or the Airport.
Good Day Sr.🫡
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10-05-2023
03:42 AM
10-05-2023
03:42 AM
10-05-2023
03:38 AM
10-05-2023
03:38 AM
10-05-2023
03:37 AM
10-05-2023
03:37 AM
Been waiting for almost 2 hours for my bags at Dallas love field. (SW flight 1016) South west employees have been very rude on the flight and at baggage Carousel. Have had 17 flights get their bags since I have been sitting here. Will definitely not use south west again.
make it right Southwest, and get it together
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