12-07-2023
10:00 AM
In today's age, there is absolutely no reason to work through a "travel agency" who has no more information or ability to book an airline ticket than do you. In LESS TIME THAN YOU SPENT WITH THE TRAVEL AGENCY, you could have booked your flights on Southwest, paid for them, earned Rapid Rewards points and had all of this done.
To me, this is a 1980s view of travel where you contacted someone to set it all up and get through all of the secret handshakes, etc.
I see that you were an author in your own demise.
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