Great to hear these stories. LUV It!
Would you do special return favor for all the SW staff that you mentioned: Since this forum is customer-to-customer, would you forward a copy of your posted compliment directly to Southwest Customer Service if you haven't done so already:
https://www.southwest.com/html/contact-us/
That will help ensure your letter gets processed. Thanks for sharing this experience on this board; LUV to hear these positive experiences.
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