02-25-2024
03:47 PM
02-25-2024
03:47 PM
Thank you @SoCalFlyer97 and @floridaguy
Both great ideas.
This is a huge lesson learned for me. I think I will definitely stay clear of the non-refundable bookings from now on.
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02-24-2024
09:52 PM
02-24-2024
09:52 PM
Hello,
I did call the concierge line the following morning (when I noticed) and they rejected my request. That is when they told me to change the guest name at the hotel when I check in (next month). I am just curious if this is going to work, or if they are just brushing me off.
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02-24-2024
03:03 PM
02-24-2024
03:03 PM
I book through Southwest Hotels often to get extra points for the companion pass. I just booked a resort stay and for a nonrefundable (nonchangeable) stay. After I booked, I noticed that my computer auto populated my husband's name on the reservation. I called SWA and they said they cannot make the change, but when I get to the hotel, I can change it when I check in. Has anyone had success doing this before? I am going to be so bummed if I don't get the points for the stay. 😞
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