I’ve seen lots of fake accounts on Twitter (X) as well when I see them I report them for removal unfortunately there are lots of scam accounts on both Facebook and Twitter (X)
the best way to know if your really dealing with Southwest is look for the verified mark I’m and remember Southwest won’t add you as a friend to assist you on Facebook
@robt77burke1 if you have the link of the Facebook account please share it and I’ll pass it on for them to try and get it removed
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