Southwest Airlines Community

Yes, there have been noticeable changes in the live inflight TV channel lineup. MSNBC has been replaced by the Hallmark channel, and the variety of movie channels has been reduced. Now, the programming consists mostly of football games, with options like HGTV, CNN, and Shark Tank. Many passengers, like you, have expressed disappointment with these changes. Source: Apne TV   ... View more

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Yes, there isn't a specific tool like techai that directly searches Southwest Airlines for the best deals everywhere, similar to Skyscanner's Everywhere feature. However, you could use general travel search engines or tools like Google Flights, Kayak, or Skyscanner to find broader options and then manually cross-check with Southwest's website since they don't typically list their fares on third-party platforms. ... View more

It seems that there is a new rule at the Boston airport where you can't put clothes in your ski bag anymore. The woman at the bag drop told you that TSA won't transport it if it has anything other than skis, poles, helmet, goggles, or boots. This rule might be new because last year, you had no problem packing your ski clothes in the ski bag. You might want to double-check the policy again or ask the airport staff for more details. Maybe consider packing your soft yoga leggings and other clothes in a separate bag to avoid any issues. ... View more

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Even though you didn't qualify for A-List Preferred this year based on points, Southwest Credit Cards offer other benefits that might be valuable to you. For example, you can earn points towards A-List status faster with Tier Qualifying Points (TQPs).  Southwest Credit Cards also offer benefits like personalized alerts, authorized users, paperless statements, and exclusive access events.   ... View more

Sounds frustrating! There are a few things to try to get Southwest working on your computer. First, restart your computer - sometimes that clears up little glitches. If that doesn't work, try opening Southwest with a different internet browser, like Firefox or Edge, instead of the one you normally use. Another option is to clear your browser's cache, which is basically its short-term memory. If none of those work, it might be something more complex, but at least you've tried some easy fixes first! Good luck! ... View more

Yes, you can check a packed cardboard box as one of your pieces of luggage when flying. Many airlines allow this, but make sure the box is sturdy and securely taped shut. It’s a good idea to use custom cardboard boxes designed for shipping, as they are more durable. Check with your airline for specific size and weight limits to ensure it meets their requirements. ... View more

Southwest Airlines doesn't have an online kudos system specifically, but you can still recognize that awesome gate attendant! Head over to the Southwest community page https://www.travohelp.com/news/how-do-you-send-a-compliment-to-southwest-airlines and fill out the Customer Service Compliment form. Be sure to mention all the details you remember, like the date, flight number, gate number (if you know it), and especially the gate attendant's name if you overheard it. This way, Southwest can make sure your praise reaches the right person! ... View more