06-03-2024
02:26 AM
1 Love
I was recently on a flight that had 18 pre-boards in wheelchairs. They actually let up to five people board with the person in each wheelchair. I’ve never seen that many or as many people allowed to board with them, but as you may have guessed, it took quite a bit of time. It was also sort of miraculous that only about two of them ended up needing wheelchairs when we landed. I’m not being facetious, these were facts. I am not saying that people do not need pre-board. Some people do need to pre-board. At one time I used to pre-board when I had a blind husband and we flew with a guide dog. We needed the bulkhead so we could pre-board , however, we ended up having to pre-board after all the wheelchairs and occasionally A flight attendant would have to ask someone who had preboarded to move out of the bulkhead so that we could fit the dog in. So I do understand a legitimate need to pre-board however, I think we can all agree that there is rampant abuse in the generous pre-board policy that southwest is extending. Do I know what the answer is? No, I do not. But I would be really irritated if I paid an extra $300 and a third of the plane boarded before I did. The original poster is justified. If Southwest is going to charge exorbitant fees. They need to figure out how to get you on the plane In some kind of actual priority capacity. Or else, they shouldn’t be allowed to charge that. Also, of note, they just severely increased the early bird fee and the price to secure an A1 through 15 boarding spot a couple of days ago. So now they’re going to charge you even more yet they’ve mentioned no change in enforcement of sny policy to actually provide you with priority boarding.
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05-18-2024
11:16 PM
05-18-2024
11:16 PM
Has this ever happened to anyone? I booked our flight at Anytime fare. My minor child and I were on the same reservation. When it auto checked us, it assigned me A27 and him A32?!?!
Why would it do that? I called the 800 number and they said that the gate check-in desk would fix this for us since he was under 12.
No one is Ben staffed the desk until about 25 minutes before the flight and then she was super rude. She basically just told me to pound sand and that I’d have to give up my A27 spot and board with him at A32.
This also messed up the people behind us too. Theirs was all split to heck.
I’ve never had this happen when booking at “wanna get away” and just adding early-bird.
Super frustrating to pay more and get less AND be treated super rudely by her as well as the gate agent.
No one could answer why this happened or offer a fix, only “nothing we can do!”
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