05-21-2024
12:13 PM
I booked a flight which Southwest changed, Subsequently the price for that flight dropped below my original cost. Typically I can go to the website and use the change flight feature to select the same flight and automatically receive a flight credit. On this flight that was changed by Southwest, that is not an option. I do not see the price differences on the alternate flights, nor can I select the same flight.
Is calling the only option for receiving the credit or is their an alternate online method?
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