05-29-2024
01:35 PM
05-29-2024
01:35 PM
You are correct. Even though I think that's a load of crap, if I purchase the ticket using my RR account and my money, I should get the credit if the ticket is cancelled. My question though, is there a way for me to change how I purchase tickets in the future for family members that would put the credit back on my account if the ticket is cancelled. I know there's no transferring flight credit for RR members when I purchased WGA tickets, but I purchased it while logged into my account so I thought the credit would come back to me if cancelled. I'm just trying to learn from my mistakes so I don't do it again.
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05-29-2024
12:16 PM
05-29-2024
12:16 PM
I have the emails for the reservation, but for some reason it didn't have my RR account number on it. When I called customer service to try and fix it, they said there was nothing they could do about it.
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05-29-2024
11:43 AM
05-29-2024
11:43 AM
Purchased a ticket for my daughter back in March 2024 using my RR account. She just announced she was pregnant and doesn't want to fly and be cramped on a flight, which is understandable. I cancelled her reservation, but the credit for the flight didn't come back to my account, even though it was reserved using my RR account and paid for by me. Contacted Southwest and was told the credit was only under her name, even though she doesn't have an RR account. Is there a way to prevent this from happening in the future? If I'm paying for someone to fly using my money and RR account, I should be the one receiving the credit if that flight is cancelled.
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