06-09-2024
03:48 PM
Thanks for the reply and where to send the idea to Southwest. It may take some doing by the airport to honor the request, possibly re-route the electrical outlets and place 60 seats, back-to-back, so passengers can sit and wait in a comfortable manner. Fifteen minutes (15) before boarding begins, they ask all passengers to start taking their "assigned seats" to help move the boarding process faster. Sending passengers fifteen at a time helps unblock congestion getting on the plane and in the aisle- as passengers place their carry-ons in the overhead compartment. It may get some getting used to and there will be some growing pains for sure, just like any other change.
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06-01-2024
11:08 PM
I have a couple of suggestions to help improve the boarding process for all. My first time here so some of these suggestions may have been offered up already.
To ease passenger anxiety, have two rows of seats labeled 1-60 so passengers can be seated instead of standing on the line. When asking passengers to come up and board, only call fifteen (15) passengers at a time- giving them ample time to walk-in and choose a seat Ask Group B to line and be seated after the A group has proceeded to board. Ditto for Group C. Passengers are less anxious because they have seats which makes waiting to be called a little bit easier.
Of course, those that need extra time be allowed to board first. Then active military personnel. Followed by those with small children, however, they may not sit in any row before the emergency exits over the wings or they can board through the normal boarding process. The next group of passengers would be the A-List passengers (No, I am not an A-List passenger). After that, the normal process to board would take place- again, fifteen (15) at a time. All these passengers would be identified in advance when they purchase their tickets.
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