06-04-2024
07:56 PM
Yes, the trips do show up on my RR account. As said earlier, the “print receipt” option is not available. That option is only available for flights that are booked directly through Southwest. There is no remedy…unless Southwest changes/modifies this option.
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06-04-2024
05:10 PM
I will pass this on to customer service. Thank you for the suggestion.
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06-04-2024
05:07 PM
Unfortunately, the govt does not accept the concur receipts for vouchers, which is stupid crazy. Receipts need to come directly from the vendors (ie…Southwest Airlines). Still, if Southwest would allow access to those receipts, then problem solved. All other airlines I fly with have the ability to print receipts, regardless of how they were booked…except Southwest. Very strange.
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06-04-2024
12:26 PM
One very annoying feature with Southwest Airlines is the inability to obtain a detailed receipt when the flight is booked through a 3rd party vendor. Receipts are only available when booking directly through Southwest. I travel a lot with the government and forced to use “Concur” to book all travel. Because of this, it’s always a struggle to get my Southwest Airline receipt for my travel voucher. This is the only airline I know of that prevents obtaining a receipts when not booking direct. My only solution has been to get a receipt from the ticket agent when checking in. Online receipts are not an option! Again…very annoying.
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