06-20-2024
01:40 PM
Some of this isn't the passengers abusing but silly Southwest rules. My mother is physically incapable of walking from the start of the airport to her gate. She has huge arthritic problems with her feet and knees, including multiple surgeries. However, she can walk perfectly fine for shorter distances. When she flies, she asks for someone to wheel her in a wheelchair to the gate. At that point, she'd prefer to get out of the wheelchair and board with everyone else, but they tell her she is NOT ALLOWED. Once an employee wheels you back in a wheelchair, you have to pre-board with the other folks in the wheelchair. It's ridiculous and silly.
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06-20-2024
01:24 PM
I get two free A1-15 upgrades per year. Would be nice to utilize it since it's free. If I utilized it on my ticket, does that mean my 7 year old, 6 year old, and 3 year old would have to board by themselves at the spot designated on their ticket? Would an employee help them figure out where they should board since they won't understand the process?
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06-20-2024
10:04 AM
Hello! I am flying with my 3 kids, ages 7, 6, and 3. I have a few questions.
1. The Southwest website says family boarding is for kids 6 and under. It says that only 2 adults pay board with the kids 6 and under. If I end up in B-group or C-group and board during family boarding, this policy reads like my 7 year old could not board with us and would have to wait and board later. Will someone be able to help her understand how to accomplish this? She certainly won't understand how to do it herself. If we wait to board with our assigned group, we all might not be able to sit together. Has anyone had this dilemma? What's the best route to go to maximize your chances of sitting together and not terrifying a 7 year old child? 2. If I upgrade to A1-15 boarding on my ticket only, does that mean only I can board early and my kids will have to board by themselves later? Or are they also able to board with me even though they won't be A1-15? Thanks!
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