07-02-2024
11:01 AM
With the increased flexibility that SW started providing over the last year, that is same day changes and stand by, there are many people who are changing flights the day of the flight. I believe in order to do a same day change or standby the person has to check in first, thus consuming the boarding positions. The boarding positions open up once people confirm their same day change or stand by. So the flight could have been full at the time of your check in but then people switched around. I personally love the flexibility, but understand the confusion over the seating positions.
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