Thank you thank you! I cannot say enough about this airline! I have always been a Delta loyalist but recently started flying Southwest! The differences are apparent! Friendly faces, accommodating and funny!
Today my husband had a medical issue when he arrived! Sonia Edward’s and Rudy (last name I cannot remember but head of customer service at Houston Hobby) are amazing people! They helped us quietly bring in EMTs and helped us get a new flight. Their customer support is at the highest level!
They deserve praise! I will always select Southwest from here on out!!!
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