08-14-2024
09:03 AM
08-14-2024
09:03 AM
Please stop trying to be like all the other airlines. I have always tried to fly Southwest and love the flexibility of open seating.
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07-26-2024
11:28 AM
Unfortunately, two months ago departing LAS I spoke to the gate agents and explained I need a front row seat. I recently had surgery and am in a full locked leg brace which I have no movement at my knee. I also use a mobility scooter. When it was time to board, 8 wheelchair users stood up from their wheelchairs and rushed down the jet way, while I was stuck behind them. The agent announced “ those in wheelchairs who can get themselves down the jet way, go ahead” . Unfortunately that put me in a position not having a front row seat and I safely boarding with my leg. So in a”perfect”world the disabled are often ignored. By the way the majority of these original 8 wheelchair users did not wait for a wheelchair to deplane. We all know that’s another topic.
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07-26-2024
08:57 AM
07-26-2024
08:57 AM
Customers of size who have a second seat also get to pre-board. People on the outside never really know what is going on with each individual. I am also not sure that the amount of wheel chairs are going to go down as much as people think they are.
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