08-11-2024
01:53 PM
08-11-2024
01:53 PM
I got to that form directly through awardhq.com. Thank you.
Also, I found a phone number for them 800-833-4861. It was a four year old chat so might be old # ?
Two factor authentication is long overdue for Southwest BTW.
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08-11-2024
01:39 PM
08-11-2024
01:39 PM
Is there another way to access that form? That link at the bottom also just shows "timed out"
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08-11-2024
11:40 AM
08-11-2024
11:40 AM
Late Friday night someone gained unauthorized access to my sister's RapidRewards account and used all of her points to order gift cards to be mailed to an out of state address. When she called yesterday to report this she was just given a case number for an investigation that will likely take days. The representative said there was now way for here to simply cancel this order since it was a third party. There must be a way to do this before the order is complete. Please help.
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