08-11-2024
03:00 PM
08-11-2024
03:00 PM
@Butch85 wrote:
Two factor authentication is long overdue for Southwest BTW.
A number of people on this board have reported their RR Accounts being compromised with their RR points being stolen. Two-step would resolve much of this in my opinion. When SW Airlines (not the SW More Awards portal) responds with an update with your case, I would reiterate your suggestion.
Maybe pose your reply to them in question-form: "Are there any plans for SW to implement 2-step verification so that this doesn't happen to me again?"
They may respond with a "thank you for your suggestion"-type of a reply as internal plans typically don't get announced to the public until a formal announcement or news release is made but a strong fact-based question like that could help assure that it gets duly considered.
... View more
