Thank you so much for the information.
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09-28-2023
10:05 AM
I am an A-Lister and earned Companion Pass for 2023. If I wanted to try to catch an earlier flight home on Standby, would my companion be also be able to fly standby as well? The last time I flew standby we were both A-List and purchased revenue flights so this is new to me.
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Everyone has a bad day once in a while, that's just a part of the digital age. I don't expect perfection, just good honest effort. Glitches are forgiveable, it happens, even to the best of us. I have been an extremely loyal flier and avid fan of Southwest since I started flying. BUT I don't like the new RR program. I think this is an unfortunate step to ordinary. You guys stand out among the crowd as the best and an extraordinary airline. As a customer I've always felt appreciated and LUVed and because of that Southwest is the only airline I fly. Please don't forget about the average passengers and fans who have made you great! Here's hoping you don't turn into just another airline!
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