Southwest has become greedy. A little known fact is that Southwest has lead most fare increases in the industry this past year. It's true, not AA or UA or any of the other major players, our favorite (well perhaps not anymore) airline has been the spear head for higher fares. All this talk about "enhancements" from Mr. Krone is corporate talk for "we're screwing you." If you want to create a business class, get yourself 10 business class seats, put a partition behind them and charge what you can get for those upgraded seats and service. But don't try to tell us regular folks who don't fly 32(!) segments a year that sitting in the back next to a screaming 2 year old is an "enhancement."
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