02-15-2010
04:00 PM
I think it is very admirable that Southwest sticks to its policy regardless of who the individual is. I have been sat next to people on planes who have clearly not fit into their seats and it is uncomfortable and unsafe. If it had been any other overweight person we would not be having this overload of crass comments and finger pointing. While I respect Mr. Smith's frustration, I believe he has blown this whole issue out of proportion and I think Southwest has done a good job of trying to diffuse the emotion. I do not typically fly Southwest as they do not fly out of my local airport, but I will fly in future with them and they have my wholehearted support in this matter.
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