The new restrictions and limitations on Rapid Rewards travel are ridiculous. The appeal of award travel was the main draw to Southwest but it no longer exists. One will need 32 credits, which is 16 roundtrip flights to earn a Freedom Award (a Standard award is becoming more and more useless with the amount of limitations and restrictions they put on it). 16 roundtrips...that is just crazy. And then on top of that, beginning in 2009 a Freedom award will no longer be able to book a flight on ANY holiday weekend.
I would rather deal with the hassle and big-egos of the big airlines. And this is just what I will do, as I have vowed not to fly SWA EVER again. There is no point!!!! So I am done. And I will be informing everyone I know of these major inconveniences SWA has placed on award travel and voice my displeasure.
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