You screwed up.
This apology seems very hollow.
It's only platitudes, just words, and you are only saying them because of who Kevin is.
If he were some anonymous fat guy from Denver, this never would have been a blip on your radar, Linda, and you need to acknowledge and admit that.
If you don't you'll never be able to fix it if you can't admit that you screwed up.
We want to know what will happen in the future to prevent this from happening again.
We want to know the measures you will be putting in place, in detail.
We also want to know what will happen to the jobs of Suzanne & Jetbridge Revenue Guy.
You'll never get back the business of the Askew Nation. Why pull someone aside & tell them to buy another ticket, when Kevin had already bought the seat between the both of them? I think that stewardess should be fired as well. How was she supposed to buy a seat that was already paid for???!?!?!?!?!?!
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02-17-2010
02:11 AM
1 Love
You guys are assholes.
I want the name of the Revenue Guy in the jetbridge.
You fucked with the wrong person. The Askew Nation is bigger than you think & we won't fly your POS airline.
And to do this to someone who buys as many tickets as the Smiths do? How fucking stupid are you?
I hope Suzanne is fired, eating out of garbage cans. Fucking lying bitch.
You guys don't even know who you are messing with.
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